This collaborative project had two simple but challenging goals: build upon the success of Concrete Safaris' "Green Exercise Days" volunteering events through better onboarding training; and, create greater connections between volunteers and East Harlem communities. In this Collab Studio, my team and I came up with user experience solutions for problems related to volunteer processes by using co-design practices and iterative design processes to prototype.
*Concrete Safaris (concretesafaris.org) is an afterschool program for East Harlem youth which provides health education, physical activity, and community transformation project design and implementation. Concrete Safaris benefits from hundreds of volunteers each year operating in a variety of capacities, both short- and long-term.
Project | MFADT 2017 Collaborative Studio: Communitology with Concrete Safaris
Role | Design Research, Visual Design, Prototyping, User Testing, Production
Tools | Illustrator, Photoshop, Laser Cutter
Team Members | Tuba Ozkan (Design Lead), Eduarda Aun (Urban Designer), Rose Kramer, Hsuan Lin, Sarah Fried
Phase 1: Brief & Site Visit
Phase 2: User Research: Volunteer Day at Urban Gardens
1 | How might we have volunteers understand and better engage with the context and the goals of the community gardens within Concrete Safaris?
2 | What if we explain the goal of community gardens within Concrete Safaris and the process of working there visually in a video to be displayed on their website or other volunteer platforms?
3 | What if we design an icebreaker game which introduces volunteers to each other and provides information about the past and present of the neighborhood?
4 | What if we design a flexible and interactive map of the garden with a layout of the activities that ease the process of distributing roles and objectives of each task?
Phase 2: Iterations and Third Meeting
Final Deliverables: Volunteer Guidebook, Maps of Gardens, Role Cards and Role Pins